shipping

All orders are processed on Sundays and are shipped out on Mondays.  If your order is not received by Sunday at 11am, it will go out the following week.

There is only one shipping day a week, if you have a special request like a birthday etc. please email me and I can make sure your order goes out earlier, but as a general there are no exceptions on this.

You will get an email when we receive your order.

You will get another email when it is actually shipped and will give the delivery confirmation number.

For Orders in the US:

All Orders under $45.00 are shipped via the Post Office with Delivery Confirmation which only provides delivery confirmation, not tracking. This tells us when and where the package was delivered. 

All Orders over $45.00 will be shipped with Signature Delivery.

All Order over $100.00 are shipped via Fed Ex.

Express Shipping is available for an extra fee, please email me for rates.

There are no refunds on lost packages.  This is something that will need to be filed with the Post Office.

Here are the shipping/handling prices for orders shipped in the USA/CANADA:

$0-$11.99---------------$3.00
$12-44.99------------------$6.50
$45-69.99------------------$8.65
$70-90.00------------------$10.15
$90-and up-----------------$14.00

For Orders outside the US:

All Orders under $100.00 are shipped via First Class through the Post Office which provides a Package ID number.

All Orders over $90.00 are shipped via Priority Mail through the Post Office which provides a Tracking Number and usually a delivery time of a week or so. 

Express Shipping is available for an extra fee, please email me for rates.

Little Paper Planes is not responsible for any International orders once it has been shipped.  Please be aware of your countries postal service and keep in mind packages at customs takes anywhere from a week to months to go through,  so I cannot give any sort of real guarantee. However with that said I have had very few problems with shipping out of the US and most international customers receive their orders within 2 weeks after it has been shipped out. 

$0-$14.99---------------$5.00
$15-34.99------------------$9.75
$35-54.99------------------$11.50
$55.00-89.99---------------$13.75
$90-and up-----------------$25.00

ALL UK CUSTOMERS. Be aware you may be charged a VAT tax on all goods shipped to the UK. I have no control nor is it my responsibility over any taxes you may be charged when picking your package up from customs. I run a business so I try to be legit in all my business practices which includes marking "merchandise" and listing all items inside the package that is sent to you. For more info on the VAT tax, GO HERE

RETURNS
I WILL NOT REFUND ANY ORDER AFTER A MONTH. YOU NEED TO EMAIL ME WITHIN A WEEK OF RECEIVING YOUR ORDER IF YOU WANT TO RETURN SOMETHING. IT IS ALSO NOT MY RESPONSIBILITY IF YOU DONT PICK UP YOUR ORDER FROM THE POST OFFICE AND IT GETS RETURNED TO ME. A lot of items on the site are one of a kinds, so anything of that nature is non-refundable. So please before ordering ask me any questions about the item. However if a Tshirt does not fit then please email me ASAP and we will determine whether it is refundable. I am pretty flexible so I am sure I can work something out for you!! Also shipping costs are non-refundable.

Most of all the packaging supplies used for shipping for Little Paper Planes orders are made of at least 80% recycled materials.